“At its heart, AI is about the search for the best in people, their organizations, and the strengths-filled, opportunity-rich world around them. AI is not so much a shift in the methods and models of organizational change, but AI is a fundamental shift in the overall perspective taken throughout the entire change process to ‘see’ the wholeness of the human system and to “inquire” into that system’s strengths, possibilities, and successes. ”
The process of Appreciative Inquiry requires a particular way of asking guided questions that encourage positive thinking and employee-to-employee interaction. The questions focus on four key areas: discover, imagine, design and deliver (DIDD).